SOLVIT can help if your EU rights are breached

Have you encountered obstacles in your contacts with authorities in the EU or Norway, Iceland and Liechtenstein? SOLVIT helps companies and individuals solve problems with their right of free movement on the EU internal market. This service is free of charge.

starting photo montage for film: national board of trade´s waltraud heinrich beside text block that says "We help companies and individuals which obstacles to the right of free movement within the EU"

In this video, Waltraud Heinrich, legal adviser at SOLVIT, explains which obstacles to the right of free movement that SOLVIT can help you with.

Companies and private individuals who encounter problems with an authority blocking their right of free movement can get help from SOLVIT. SOLVIT's internal market advisers investigate the problem from an EU law perspective and have a dialogue with the relevant authority. Sometimes the investigation leads to the authority changing its decision. In other cases, SOLVIT reaches the conclusion that the authority has not done anything wrong according to EU law.

Examples of obstacles to free movement

SOLVIT can help companies that want to do business in another member state, but encounter problems with certain issues, such as, for example:

  • offering services or selling goods;
  • classification and labelling of products;
  • unmotivated tests of already approved goods;
  • assessment of standards;
  • tax payment; and
  • access to Government services.


SOLVIT can help individuals who move to another member state or move back home after living or working in another country, and encounter problems with, for example:

  • the right to social security benefits;
  • recognition of professional qualifications;
  • unreasonably long processing times at an authority; and
  • visa issues for EU citizens and family members.

Problem-solving approach

SOLVIT cannot force authorities to change their decisions and does not have the right to decide on sanctions. But SOLVIT's problem-solving approach often leads to both companies and individuals getting the most out of the internal market.

However, SOLVIT cannot help if:

  • your company has problems with another company;
  • you have problems with your rights as a consumer; or
  • you or your company has gone to court with the problem.

There is a SOLVIT centre in every EU country and in Norway, Iceland and Liechtenstein. SOLVIT Sweden is located at the National Board of Trade.

Have you run into problems with your right to free movement?

Do you have problems with the right to free movement within the EU or in the EEA countries Norway, Iceland or Liechtenstein? Do you want help from SOLVIT? Please visit the SOLVIT website and answer the questions in order to find out if SOLVIT can help with your problem.

SOLVIT on the European Commission's website

SOLVIT Sweden at the National Board of Trade

Would you like SOLVIT to handle your case? Then you first have to register on the European Commission's SOLVIT website. At SOLVIT Sweden, we are happy to answer any questions you may have on how to do this. When your case is registered, we will start working on it.

Charlotte von Mentzer

Phone: +46 8 690 48 00

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